Category Archives: Customer feedback

A side-effect of the explosion of digital media channels and social media is that more people, brands and companies broadcast …

Over recent years, there’s been an explosion of customers consulting reviews and recommendations during the buying process. Keen to avoid …

There are very few businesses who don’t have competitors, and so many businesses charge similar prices for similar products and services. …

Customer feedback is a vital nutrient for any business and can aid long-term growth and build competitive advantage. Your customers’ …

Continuing the theme of previous posts this year, we’ve been taking a closer look at the specific insight and knowledge …